Shipping
Shipping cost per country
Below is a list of countries served directly through our webshop, along with corresponding shipping costs. If your country is not listed, please reach out to us. We will inform you about the possibility of processing your order and provide details on the applicable shipping costs.
The Netherlands
- PostNL Brievenbuspakketje €4,50
- PostNL Standaard €6,95
- DHL Brievenbuspakketje €5,50
- DHL Standaard €6,50
Shipping outside The Netherlands
- Austria €15,00
- Belgium €10,00
- Czech Republic €15,00
- Denmark €15,00
- Finland €15,00
- France €15,00
- Germany €10,00
- Ireland €15,00
- Italy €15,00
- Luxembourg €15,00
- Norway €15,00
- Poland €15,00
- Spain €12,50
- Sweden €15,00
Shipping cost calculator
Shipping costs are determined and displayed during the checkout process. You can find the calculator in your shopping cart, under ‘Cart totals‘. Use the tool to examine the delivery services and estimated costs. After you’ve supplied all the required details and made your selections, the shipping costs will be automatically calculated and displayed for your review.
Estimated shipping times
We take great care in packaging your items and aim to dispatch them within 2 working days.
Once your order is on its way, the Track and Trace information will be automatically sent to your email inbox.
- After dispatch, parcels within the Netherlands normally arrive in 1-2 working days.
- After dispatch, parcels within the EU normally arrive in 4-7 working days.
- After dispatch, parcels outside of the EU normally arrive in 7-20 working days.
Free shipping
We offer free shipping for orders above specific thresholds.
Free shipping is automatically applied during checkout when applicable.
- The Netherlands: Orders above €100
- Europe: Orders above €150
Free shipping only applies for countries that are listed as servicable in the payments section.
Damages and other issues
If you receive a package that appears to have been opened or damaged, please ensure that the courier makes a note of it before you accept the package. Upon receiving the package, we kindly request you to inspect all items immediately. If you find any items have been damaged or if there are any packaging errors (such as receiving the wrong or incomplete item), please notify us as soon as possible. We will contact you promptly to address the issue and make things right. Your satisfaction is important to us, and we are committed to resolving any concerns.
