Calculated during checkout
Shipping costs are determined and displayed during the checkout process. Once you’ve provided all the necessary information and made your selections, the shipping costs will be automatically calculated and presented for your review.
Estimated shipping times
We take great care in packaging your items and strive to dispatch them within 2 working days. Once dispatched, the Track and Trace information should be automatically sent to your email inbox.
- After dispatch parcels within the Netherlands normally arrive in 1-2 working days
- After dispatch parcels within the EU normally arrive in 4-7 working days
- After dispatch parcels outside of the EU normally arrive in 7-20 working days
Damages and other issues
If you receive a parcel that appears to have been opened or damaged, please ensure that the courier makes a note of it before you accept the parcel. Upon receiving the parcel, we kindly request you to inspect all items immediately. If you find any items have been damaged or if there are any packaging errors (such as receiving the wrong or incomplete item), please notify us as soon as possible. We will contact you to address the issue and make things right. Your satisfaction is important to us, and we are committed to resolving any concerns.