Shipping and Delivery information

Orders are typically processed and shipped within 1–2 business days, with delivery times starting from the date of dispatch. Below is a list of countries we ship to directly from our shop, along with the associated shipping costs and estimated delivery times.

 

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Delivery Destinations and Shipping Costs

Payment options

Return policy

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Maximum order value for these regions: €2.000.

CountryShipping Cost
EstimatedDeliveryTime
Austria€15,003 – 4 days
Belgium€10,002 – 3 days
Bulgaria€17,506 – 8 days
Croatia€17,505 – 7 days
Cyprus€17,506 – 9 days
Czech Republic€17,504 – 5 days
Denmark€15,003 – 6 days
Estonia€17,506 – 8 days
Finland€17,506 – 8 days
France€12,502 – 4 days
Germany€10,002 – 4 days
Greece€20,007 – 10 days
Hungary€17,504 – 5 days
Ireland€15,005 – 6 days
Italy€12,504 – 6 days
Latvia€17,505 – 7 days
Lithuania€17,506 – 8 days
Luxembourg€12,502 – 3 days
Malta€20,005 – 8 days
Netherlands€6,951 – 2 days
Poland€17,504 – 6 days
Portugal€17,505 – 7 days
Romania€17,505 – 8 days
Slovakia€17,503 – 6 days
Slovenia€17,505 – 7 days
Spain€12,505 – 7 days
Sweden€15,004 – 6 days

 

 

Maximum order value for these regions: €750.

CountryShipping CostEstimatedDeliveryTime
Switzerland€17,503 – 5 days
United Kingdom€15,003 – 6 days
Iceland€17,506 – 9 days
Norway€17,505 – 7 days

Maximum order value for these regions: €750.

CountryShipping CostEstimated Delivery Time
Australia€35,008 – 12 days
Canada€30,006 – 9 days
Japan€30,006 – 9 days
New Zealand€35,009 – 13 days
United States€30,006 – 9 days

If your country is not listed, please contact us. We will let you know if we can process your order and provide you with details on the applicable shipping costs.

For Customers in the Netherlands: Simply complete the checkout form as usual and select Store Pickup as your shipping option. Then, contact us to schedule an appointment for collection.

For International Customers Visiting the Area: If you’re from abroad but nearby, select the Netherlands as your country during checkout, and enter our address:

  • Street Address: Hanekamp 98
  • Zip Code: 8023TK
  • City: Zwolle

Then choose Store Pickup as your shipping option and contact us to arrange a pickup appointment.

Free shipping

We offer free shipping on orders that meet certain thresholds.
The discount is automatically applied during checkout when applicable.

  • The Netherlands: Free shipping on orders over €100.
  • EU: Free shipping on orders over €150.

Please note that free shipping is available only for countries listed as serviceable in the paymentssection.

Delivery providers and package tracking

For reliable and prompt delivery of your order, we have selected PostNL as our preferred shipping partner. After placing your order, you’ll receive a tracking email with a link to monitor your shipment’s progress. This allows you to stay updated on your delivery status until it arrives at your door.

Damages and other issues

If you receive a package that appears to have been opened or damaged, please ensure that the courier makes a note of it before you accept the package. Upon receiving the package, we kindly request you to inspect all items immediately. If you find any items have been damaged or if there are any packaging errors (such as receiving the wrong or incomplete item), please notify us as soon as possible. We will contact you as soon as possible to address the issue and make things right. We are committed to resolving any concerns.

Customs and Import Duties

For orders shipped outside the EU-area, please be aware that customs fees, import duties, or taxes may apply, depending on the destination country’s regulations. These charges are not included in our prices or shipping fees and are the responsibility of the customer upon delivery. Customs processes can also affect delivery times. We recommend checking with your local customs office for further details on potential fees and import regulations before placing your order.