Privacy Policy

Who we are

• Ouroboros Wargames Supplies
• Hanekamp 98
• 8023 TK Zwolle
• The Netherlands
  (Private residence)

Chamber of Commerce (KvK): 73073067

VAT Number: NL002229337B05

Mailaddress: info@ouroboros.nl

Phone: +31 (0)6 12262211

Where we will use some personal data

For administration purposes, we need some personal information from you. To fulfill our purchasing services; handling your purchase and right to a warranty. We use this for:

• Ordering
• Delivery
• Returns
• Customer Service

Next to these basics, we are keen on providing the best experience we can deliver. We want to provide the best-personalized service we can. We will always consider your privacy. This affects:

• Contacting our customer service
• Visiting and using our website
• Creating and maintaining your account
• Web security
• Newsletters & (automated) e-mails
• Future actions or social media

We only share personal data with third parties if this is necessary for the proper handling of our services. Such as the transporters, payment providers and IT-partners.

If we suspect fraud or non-legal or harmful practices, we might have to share personal data with the proper authorities.

Password resets

If you request a password reset, your IP address will be included in the reset email.

This is for spam-detection purposes only, and has no other means.

Changes in Privacy Policy

Most changes are likely to be minor, like fixing some grammar issues. We may change our Privacy Policy from time to time. This page contains our latest version of our privacy policy and we encourage our customers to check it frequently. A link to this page will be shown on at least: the cookie banner, in the footer of the website, and the check out page. (Newly) Registered customers will be notified about the Privacy Policy by email as well.

When changes in handling personally identifiable information are made, registered customers will be notified via email. If this policy is not agreed on by the customer, the personally identifiable data will be removed from our databases.

How to change inaccuracies

We will always aim to improve our imperfections. This website and our (automated) communication may still contain some grammar or spelling mistakes. There might even be inaccuracies present in personally identifiable information. If so, customers and visitors can update this information by mailing us at: info@ouroboros.nl.

How to remove personally identifiable information

Registered customers on this website, or commenters, can request to have personal data deleted. They can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Send an email at: info@ouroboros.nl with the information to be removed.

Ouroboros Wargame Supplies will never sell your personal data to third parties.

Cookies

Once you’ve given your consent upon visiting our website, we initiate the placement of cookies. These cookies play a vital role in sparing you the inconvenience of repeatedly entering or retrieving the same information upon your subsequent visits. Our keen interest in observing your interaction with our website is where cookies come to the rescue. By harnessing this invaluable data, we continually strive to enhance and refine our website, making it a more seamless and user-centric experience. Moreover, cookies also find their place in our marketing endeavors.

For an optimal browsing experience on our website, we encourage your agreement to enable cookies. You have two straightforward choices: either decline or accept the cookie notification that greets you during your first visit. However, it’s worth noting that tampering with or eliminating cookies could potentially undermine the optimal functionality of our website. Should you decide to manage your cookies, the following steps are provided as guidance:

• Chrome
• Firefox
• Edge
• Safari

Your satisfaction with our website remains our top priority, and your thoughtful consideration of these cookie-related matters is sincerely appreciated.

What kind of cookies we use

Ouroboros makes use of different types of cookies.

Necessary & Functional

These cookies ensure the proper functioning of our webshop, which involves detecting spam and enhancing web security. Additionally, they retain login information and maintain the contents of shopping carts.

Analytics

These cookies measure and analyze how the website is found and used. Ouroboros uses these insights to improve the website’s usability and user engagement. We utilize Google Analytics and Google Tag Manager, where user data is anonymized. The statistics and reports will not be linked to individual users of our website. To learn more about the usage of data by Google, please read further. Read more about the use of data by Google.

Registering on our website

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information, if needed.

Login

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

List of used cookies

Change cookie settings

If you wish to change your selected cookie settings.